31 Mar 2024 07:09 PM
Hi. I have run a cat6 cable from my main router(bt) to my new garden room. I can't connect my mini to the main skyq box in the house. Can anyone help please
lee
31 Mar 2024 07:14 PM - last edited: 31 Mar 2024 07:15 PM
Posted by a Superuser, not a Sky employee. Find out more
@Leebro12 wrote:
Hi. I have run a cat6 cable from my main router(bt) to my new garden room. I can't connect my mini to the main skyq box in the house. Can anyone help please
lee
hi @Leebro12
Is the Main box also connected to the router via ethernet ?
If not you need to know that when your provider is not SKY then the mini & the main box must be connected on the same network both via ethernet (if using it). This can be mini direct to main box, or both main & mini connected to the router or unmanaged switch(es) on the same network
31 Mar 2024 07:21 PM
Hi there.
thanks for the reply. My main box is connected to the main router, via etherneet, but I have been trying to connect the mini via wifi. Do I need to run another cat 6 from the mini to the main bt routher. I have connected a tp link ac1200 today. Can i connect from that. My ethernet from my main bt router runs to the tp link
31 Mar 2024 07:31 PM
Posted by a Superuser, not a Sky employee. Find out more
@Leebro12 wrote:
Hi there.
thanks for the reply. My main box is connected to the main router, via etherneet, but I have been trying to connect the mini via wifi. Do I need to run another cat 6 from the mini to the main bt routher. I have connected a tp link ac1200 today. Can i connect from that. My ethernet from my main bt router runs to the tp link
hi @Leebro12
I am sorry but now I am slightly confused as your opening mentioned cat 6 from Garden room to the Router but you are now saying you are trying to use wifi to connect the mIni ?
Is the mini not connected to ethernet in your Garden room
Most people do find trying to connect a mini box to the main box via wifi is too far.
You may also need to be aware that when your provider is not SKY the minis won;t connect to your home wifi but instead a wifi signal generated by the Main box
Personally I am not that familiar with TP link connectors but AFAIK you can use Powerline adapters anywhere you would use full ethernet (providing the mains cables are connected to the same MCU)
31 Mar 2024 07:58 PM
Hi
my mini isnt connected via ethernet. Mini is trying to connect via WiFi
can i connect the mini to the tp or do i have to run another cat6 from main router bt to mini or from the sky q box to mini
lee
31 Mar 2024 08:03 PM - last edited: 31 Mar 2024 08:04 PM
Posted by a Superuser, not a Sky employee. Find out more
@Leebro12 wrote:
Hi
my mini isnt connected via ethernet. Mini is trying to connect via WiFi
can i connect the mini to the tp or do i have to run another cat6 from main router bt to mini or from the sky q box to mini
lee
hi @Leebro12
I think I understand now.
If, as I understand it the Cat 6 from your Garden room is connected to the router (or elsewhere on your home network that also connects to the router) then you can use the same ethernet to connect your mini - you might need an unmanaged switch in the Garden room to allow this
Once connected via etherent you may need to disable wifi on the mini to force it to connect viia ethernet rather than it try to connect to your Main box's wifi - if so let us know
31 Mar 2024 08:11 PM
Okay, so I am confused now lol. I have run a cat6 from my bt router, (main box)to my tp link ac1200 which allows another wifi access plus 4 ports. My mini is trying to connect to the main q in the living rm which is too far away. Can I connect my mini to the to link or do i need to run another cat6 from mini to main (bt) router in the house
tia
31 Mar 2024 08:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@Leebro12 wrote:
Okay, so I am confused now lol. I have run a cat6 from my bt router, (main box)to my tp link ac1200 which allows another wifi access plus 4 ports. My mini is trying to connect to the main q in the living rm which is too far away. Can I connect my mini to the to link or do i need to run another cat6 from mini to main (bt) router in the house
tia
Hi @Leebro12
Q boxes (if using WiFi) will not connect to 3rd party routers or 3rd party WiFi Access points.
If the mini and the main Q box are connected to the 3rd Party router by Ethernet then you should be OK
31 Mar 2024 08:44 PM - last edited: 31 Mar 2024 08:47 PM
Posted by a Superuser, not a Sky employee. Find out more
@Leebro12 wrote:
Okay, so I am confused now lol. I have run a cat6 from my bt router, (main box)to my tp link ac1200 which allows another wifi access plus 4 ports. My mini is trying to connect to the main q in the living rm which is too far away. Can I connect my mini to the to link or do i need to run another cat6 from mini to main (bt) router in the house
tia
@Leebro12 providing you connect the mini via ethernet to the TP Link which is then connected via ethernet to your router (which you say the main box is connected to via ethernet) I think you should be OK
(i.e. The Tp Link acting as a switch in this case)
31 Mar 2024 08:53 PM
@nigea99 Thanks for the help. I'll update tomorrow
lee
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