Freezing

[Pedrolius]

Try to switch channels and occasionally no buttons work, plug out and wait,plug back in and it works, not a problem of now and again but this is happening all the time now

[lainys]

Hi there @Pedrolius , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141