Freezing min box

[Maddison0430]

Hello, I have 2 mini boxes. One works fine (furthest away in another part of the house) the other freezes constantly for long periods and is unwatchable. I have done a software update, reboot, reboot router, sky q, boosters, mini box in that order. Reconnected WiFi to the box also. I have strong broadband in the room (145mb) but cannot get the thing working. Help! 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.