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Discussion topic: Flashing white dots

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This message was authored by: Tomo26

Flashing white dots

Hi, When I turn on my Sky Q box I get noticeable interference in darker colours on the tv screen (flashing white dots) if I turn the box on and off anywhere between 1 and 15 times it eventually comes on with no interference and works perfectly for the remaining viewing . Any help with this annoyance would be appreciated. TV is a Samsung S90D 65" . Thanks .

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This message was authored by: Me134

Re: Flashing white dots


@Tomo26 wrote:

Hi, When I turn on my Sky Q box I get noticeable interference in darker colours on the tv screen (flashing white dots) if I turn the box on and off anywhere between 1 and 15 times it eventually comes on with no interference and works perfectly for the remaining viewing . Any help with this annoyance would be appreciated. TV is a Samsung S90D 65" . Thanks .


I'm presuming you don't get this when using the TV's built in tuner or apps? It's possibly the HDMI cable, turn off the TV and Q box and take it out and replace at both ends, perhaps try a different TV HDMI port?

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi
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