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Discussion topic: Fire

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This message was authored by BuckA2003 This message was authored by: BuckA2003

Fire

I have had a fire qt my property which has damaged my sky boxes and router. I need to replace these items for when i move back into the property soon 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Fire

Posted by a Superuser, not a Sky employee. Find out more

@BuckA2003 wrote:

I have had a fire qt my property which has damaged my sky boxes and router. I need to replace these items for when i move back into the property soon 


@BuckA2003 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

You will need to speak to Sky, as they were damaged Sky will more than likely charge you for new boxes although your home insurance should then cover the cost of the replacements 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Fire

Posted by a Superuser, not a Sky employee. Find out more

@BuckA2003 , as @Laing1  says.  I'd also suggest you hold onto the damaged items (if not totally destroyed) as Sky may want them back.

I am just another Sky customer!
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