Faulty Sky box

[Karen05]

Sky box not working. 
power is on- blue Q light flashing but tele not recording signal. 
also box show red power light but can't be switched on with remote or mannually. 
HDMI cable is fine. 

[oldfella]

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@Karen05 wrote:

Sky box not working. 
power is on- blue Q light flashing but tele not recording signal. 
also box show red power light but can't be switched on with remote or mannually. 
HDMI cable is fine. 

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Hi @Karen05 

Check through the following link 

https://www.sky.com/help/articles/sky-q-box-wont-turn-on