16 Oct 2023 01:16 PM
I can't access on demand services
16 Oct 2023 01:32 PM
Posted by a Superuser, not a Sky employee. Find out moreAny clues what happens when you try?
16 Oct 2023 05:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@Acky1402 wrote:
I can't access on demand services
@Acky1402 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD
The default download setting is HD so try changing the format to download in SD
you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.
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