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Discussion topic: Fast forward and delay issues

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This message was authored by Kimmy6319 This message was authored by: Kimmy6319

Fast forward and delay issues

For the last week or so my Sky Q is have issues with delays selecting programmes, deleting watched programmes, fast forwarding and rewinding! It's really frustrating, all tests are saying Wi-Fi and broadband are all ok so does anyone know what's going on? Have done all the resets and re-pairing as suggested elsewhere but nothing is fixing it 😬

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This message was authored by Chodley This message was authored by: Chodley

Re: Fast forward and delay issues

Posted by a Superuser, not a Sky employee. Find out more

Hard drive probably knackered

This message was authored by Laing1 This message was authored by: Laing1

Re: Fast forward and delay issues

Posted by a Superuser, not a Sky employee. Find out more

@Kimmy6319 wrote:

For the last week or so my Sky Q is have issues with delays selecting programmes, deleting watched programmes, fast forwarding and rewinding! It's really frustrating, all tests are saying Wi-Fi and broadband are all ok so does anyone know what's going on? Have done all the resets and re-pairing as suggested elsewhere but nothing is fixing it 😬


@Kimmy6319 is this your main Q box or a mini Q box ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Kimmy6319
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This message was authored by Kimmy6319 This message was authored by: Kimmy6319

Re: Fast forward and delay issues

Hi, mostly the mini boxes, one worse than the other. Never had an issue before this week with the main box but that's started buffering now as well.

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