Failed Remote Network Problem

[SJS2020]

Sky Q has stopped downloading on demand; programme series and films.

My internet provider is still the same and unchanged. 
I am fed up of having these issues!

Any ideas of what I can do?
Sky please help!

[Lisa-P1987]

Hi there SJS2020 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @SJS2020 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks