18 Jul 2023 01:21 PM
During the last week I have a series record on live Tour de France. This has now stopped working and I get a message that this programme cannot be recorded. Is this a problem with Eurosport or Sky?
18 Jul 2023 01:25 PM
Same here - think it's something to do with BT/TNT/Discovery+ changes.
18 Jul 2023 01:35 PM
Posted by a Superuser, not a Sky employee. Find out more
The channel numbers have changed (413 & 414). You will need to set up Favourites and Recordings again
Sky notifies us of any changes here Changes to the Sky TV guide - July 2023 | Sky Community
18 Jul 2023 01:36 PM
It seems to be working again at the moment. I'll have to check again tomorrow when the next stage is scheduled for record.
18 Jul 2023 01:46 PM
How I fixed it so the Tour started recording was to go to the Discovery + app and ste it up with the code on screen and then when I came out all was fine again. Then just a matter to adjusting favs if you use them, etc.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion