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Message posted on ‎29 Jun 2026 12:03 PM

Eta for engineer

I am due an engineer fir tv today please advise he was due 8 til 1

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎29 Jun 2026 03:05 PM

Re: Eta for engineer

Posted by a Superuser, not a Sky employee. Find out more

@Drapez71 

Apparently customers who book an engineer for their Sky Q equipment should now receive a tracking link on the day of the planned visit. This will show when the engineer is expected to arrive.

 

Theres a good chance they've been delayed at an earlier appointment which will impact later visits.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎29 Jun 2026 12:13 PM - last edited: ‎29 Jun 2026 12:13 PM

Re: Eta for engineer

Posted by a Superuser, not a Sky employee. Find out more

You're not contacting Sky by posting here so we can't tell you...

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎29 Jun 2026 03:05 PM

Re: Eta for engineer

Posted by a Superuser, not a Sky employee. Find out more

@Drapez71 

Apparently customers who book an engineer for their Sky Q equipment should now receive a tracking link on the day of the planned visit. This will show when the engineer is expected to arrive.

 

Theres a good chance they've been delayed at an earlier appointment which will impact later visits.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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