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This message was authored by: stevemedd

Essential tv

Does essential tv not include sky Atlantic ? It says it does on adverts i have seen but on screen it says upgrade needed

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This message was authored by: nigea99 Answer

Re: Essential tv

Posted by a Superuser, not a Sky employee. Find out more

@stevemedd wrote:
Does essential tv not include sky Atlantic ? It says it does on adverts i have seen but on screen it says upgrade needed

hi @stevemedd 

 

SKY rather foolishly,  in our opinion, have used very similar names for similar but different products on different platforms.

 

This leads to a lot of confusion especially with AI returns from searches,

 

SKY Q Essentials only allows access to the free to Air channels whereas Essential TV (only available on SKY Glass/Stream) includes SKY Atlantic & Netflix

 

Thus Essentials on SKY Q does not include SKY Atlantic, I am afraid

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This message was authored by: Quoman7

Re: Essential tv

Posted by a Superuser, not a Sky employee. Find out more

@stevemedd wrote:
Does essential tv not include sky Atlantic ? It says it does on adverts i have seen but on screen it says upgrade needed

Hi @stevemedd SKY Atlantic is  available on the  SKY Essential TV package.

Have you tried launching the app from the apps rail on the drop down menu on the left of the screen?

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This message was authored by: nigea99 Answer

Re: Essential tv

Posted by a Superuser, not a Sky employee. Find out more

@stevemedd wrote:
Does essential tv not include sky Atlantic ? It says it does on adverts i have seen but on screen it says upgrade needed

hi @stevemedd 

 

SKY rather foolishly,  in our opinion, have used very similar names for similar but different products on different platforms.

 

This leads to a lot of confusion especially with AI returns from searches,

 

SKY Q Essentials only allows access to the free to Air channels whereas Essential TV (only available on SKY Glass/Stream) includes SKY Atlantic & Netflix

 

Thus Essentials on SKY Q does not include SKY Atlantic, I am afraid

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This message was authored by: stevemedd

Re: Essential tv

Hi yes tried that   nstill says upgrade required    someone else said that its not available with sky q only streaming and glass

Thanks for you reply though

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This message was authored by: stevemedd

Re: Essential tv

Thank you

This message was authored by: Manestream

Re: Essential tv

We recently cancelled our services (it was £244 a month) and just cannot afford that (was for sky broadband, sky Mobile, Landline<-- never worked, sky full package TV+cinema+sports). When on phone we cancelled everything and dropped down to a service that had netflix, atlantic and discovery for £28 (huge differance in price). but that package says £14 online with the other package that has sky max, syfy and a few others at £24 per month. Also says sky cinema for £10 extra a month but all pricings confusing.

 

If we could get all channels and sky cinema for a reasonable pricve we would (mobile/internet/landline are gone) diff priders for mobile and internet and landline has been removed since its no longer relevant (upside of that no more fake scam calls).

This message was authored by: PandJ2020

Re: Essential tv

Posted by a Superuser, not a Sky employee. Find out more

@Manestream wrote:

...but that package says £14 online


For new customers taking the streaming service.

I am just another Sky customer and my views are my own even if you don't like the answers
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