22 Nov 2024 05:37 PM
The main and mini boxes say they are not on WiFi, but all our other devices are. I have tried every way known to man to establish contact, but to no avail. What is to be done?
22 Nov 2024 06:18 PM
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@clarkbe wrote:
The main and mini boxes say they are not on WiFi, but all our other devices are. I have tried every way known to man to establish contact, but to no avail. What is to be done?
@clarkbe have you rebooted/reset your router
then
tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
rebooting your mini box
22 Nov 2024 06:44 PM
Thanks Laing1 - I think I have done as you suggest, but the same error message keeps appearing. Perhaps the boxes have reached the end of their useful lives?
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