Discussion topic: Error message MR104
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Message posted on 22 Nov 2024 05:37 PM
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Error message MR104
The main and mini boxes say they are not on WiFi, but all our other devices are. I have tried every way known to man to establish contact, but to no avail. What is to be done?
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All Replies
Message posted on 22 Nov 2024 06:18 PM
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Re: Error message MR104
@clarkbe wrote:
The main and mini boxes say they are not on WiFi, but all our other devices are. I have tried every way known to man to establish contact, but to no avail. What is to be done?
@clarkbe have you rebooted/reset your router
then
tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
rebooting your mini box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 22 Nov 2024 06:44 PM
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Re: Error message MR104
Thanks Laing1 - I think I have done as you suggest, but the same error message keeps appearing. Perhaps the boxes have reached the end of their useful lives?
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