Discussion topic: Error code 9999 I keep getting this on paramount

This message was authored by: 0for0 · ‎14 Apr 2023

Any ideas on the error code 9999 I keep getting on paramount

This message was authored by: Stephen+Mourton · ‎14 Apr 2023

It may be because you have the Paramount channel open on another device, if so log out of the other account.

This message was authored by: 0for0 · ‎15 Apr 2023

Only have it on one device thanks

This message was authored by: lettice · ‎15 Apr 2023

This error does just seem to be the dumping error, when something goes wrong.

It has been quite a random error on here.

First try repowering your Sky q main box, leaving off power for a few minutes.

Next time you open Paramount app, play anything and pause it for a few minutes, then play as normal. This does seem to wake up the app and improve its stability.

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Discussion topic: Error code 9999 I keep getting this on paramount

Error code 9999 I keep getting this on paramount

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