Error code 9999 I keep getting this on paramount

[0for0]

Any ideas on the error code 9999 I keep getting on paramount

[Stephen+Mourton]

It may be because you have the Paramount channel open on another device, if so log out of the other account.

[0for0]

Only have it on one device thanks 

[lettice]

This error does just seem to be the dumping error, when something goes wrong.

It has been quite a random error on here.

First try repowering your Sky q main box, leaving off power for a few minutes.

Next time you open Paramount app, play anything and pause it for a few minutes, then play as normal. This does seem to wake up the app and improve its stability.