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Discussion topic: Error MR004/MR104/MR204 - Sky box mini connection problem

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This message was authored by MichaelJ22 This message was authored by: MichaelJ22

Error MR004/MR104/MR204 - Sky box mini connection problem

For the last week I'm continually getting issues with the Sky Mini box freezing or just losing the connection to the Sky Q Box

Resetting the Sky Mini has no affect at all

Checking on the Sky Q Box shows that the Sky Mini is connected but it isn't 

The only way I've been able to resolve this is

by turning everything off and unplugging the Sky Q, Sky Mini and boosters but this doesn't always work.

Error codes so far MR004/MR104/MR204

Can anyone give any advice please?

 

 

 

 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Error MR004/MR104/MR204 - Sky box mini connection problem

Posted by a Superuser, not a Sky employee. Find out more

Hi @MichaelJ22 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with any Mini boxes?

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MichaelJ22
Topic Author
This message was authored by MichaelJ22 This message was authored by: MichaelJ22

Re: Error MR004/MR104/MR204 - Sky box mini connection problem

Thanks for the info.

 

This is what I've been doing to get the Mini back on, unplugging everything and leaving it unplugged for a while then reconnecting. 

 

Sometimes it works, other times it doesn't and it's starting to get very frustrating as it's going almost daily now 😞

This message was authored by Mgzrpatrol64 This message was authored by: Mgzrpatrol64

Re: Error MR004/MR104/MR204 - Sky box mini connection problem

Have done everything multiple times over the last 4 months and no luck have blue screen more than a TV program 

This message was authored by ColinTye This message was authored by: ColinTye

Re: Error MR004/MR104/MR204 - Sky box mini connection problem

Did either of you guys find a fix with this issue??

 

just seapped by BT BB router for the smart hub 2 and after hours of hassle..., still cannot get one of the mini boxes to work.  Atleast one other ustaors is fine but kitchen one nfg... MR004... using the booster or main sky Q box, it won't connect...permanently blue screen...  grrrrrr!!!

 

Any tips very welcome.. thanks 

 

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