Error MR004/MR104/MR204 - Sky box mini connection problem

[MichaelJ22]

For the last week I'm continually getting issues with the Sky Mini box freezing or just losing the connection to the Sky Q Box

Resetting the Sky Mini has no affect at all

Checking on the Sky Q Box shows that the Sky Mini is connected but it isn't 

The only way I've been able to resolve this is

by turning everything off and unplugging the Sky Q, Sky Mini and boosters but this doesn't always work.

Error codes so far MR004/MR104/MR204

Can anyone give any advice please?

[Quoman7]

Hi @MichaelJ22 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with any Mini boxes?

[MichaelJ22]

Thanks for the info.

This is what I've been doing to get the Mini back on, unplugging everything and leaving it unplugged for a while then reconnecting. 

Sometimes it works, other times it doesn't and it's starting to get very frustrating as it's going almost daily now 😞

[Mgzrpatrol64]

Have done everything multiple times over the last 4 months and no luck have blue screen more than a TV program 

[ColinTye]

Did either of you guys find a fix with this issue??

just seapped by BT BB router for the smart hub 2 and after hours of hassle..., still cannot get one of the mini boxes to work.  Atleast one other ustaors is fine but kitchen one nfg... MR004... using the booster or main sky Q box, it won't connect...permanently blue screen...  grrrrrr!!!

Any tips very welcome.. thanks 

[Scopie89]

I had this issue turned out the Sky Q box wifi was off, I had go into the engineering settings and turn then on.