Error 108

[Wes11621]

Sky Q mini box showing Error 108 problems activating Your mini box. 

[Laing1]

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@Wes11621 wrote:

Sky Q mini box showing Error 108 problems activating Your mini box. 

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@Wes11621 is this a new mini box you are trying to connect  or one you have had for a while

[Wes11621]

 

I've had it for awhile. I have tried some of the remedies that I have seen on here, but they don't help. 

[Laing1]

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@Wes11621 wrote:

 

I've had it for awhile. I have tried some of the remedies that I have seen on here, but they don't help. 

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@Wes11621 ok have you tried rebooting your router then when that is up and running rebooting your main q box then finally rebooting your mini box 

[Wes11621]

Thanks, but that didn't work either. Looks like the mini box maybe faulty. This problem happened when I done a reset on this mini box. 

[Laing1]

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@Wes11621 wrote:

Thanks, but that didn't work either. Looks like the mini box maybe faulty. This problem happened when I done a reset on this mini box. 

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@Wes11621 I have escalated this to sky

You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert.

Look out for a chat bubble at the bottom of your screen inviting you to a chat
If you are using the Safari browser please make sure that Hide IP Address is not checked in order to see the chat bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

The link below explains how the escalation process works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

[Tom-W19]

Thanks for escalating. We've sent an invite to Wes11621.

[Mr+Flibbles+86 · Accepted solution]

Update – Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

[Wes11621]

Thanks to everyone who helped, this issue is now resolved. 

[Anonymous]

Hi. What did you do to resolve this please? Been stuck like this for the last couple of hours... no fixes work, like you did a reset because netflix wasn't loading!