Erroe message.

[Shelbybunnie]

Constnat blue screen error this screen does not support HDCP.

ive reset my tv rest sky box, checked for updates and nothing is helping. 

[BenJoBanjo]

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@Shelbybunnie wrote:

Constnat blue screen error this screen does not support HDCP.

ive reset my tv rest sky box, checked for updates and nothing is helping. 

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HDCP errors are normally to do with the HDMI connection. Check that the HDMI cable is properly connected to both the Q box and your TV. Try unplugging it and re-connecting. Also try re-booting both the Q box and your TV to re-engage the HDMI handshake by turning them off at the wall for a minute then power them back on. 

If you continue to get the error message then try a new high speed HDMI cable. 

[Shelbybunnie]

Done that even purchased new cables and a splitter. My xbox and switch work fine just the sky Q box which brings up this error message. 

[Anonymous]

Hi,

Is you splitter a powered one?....as I've use many splitters and the only one that worked for me was a powered hub (from Amazon)

[Shelbybunnie]

It is now we had a normal one before but then purchased a powered one still getting that same message. 

[Anonymous]

Oh dear, not good....I presume you've tried to switching around the hdmi cables into the differing ports?

[Shelbybunnie]

Yes done that too. The cable in my sky Q works great for my switch. Honestly I don't know what else to try.