Discussion topic: Equipment return

This message was authored by: victoriaking76 · ‎06 Apr 2023

Hi,

I need to return a Sky q box, router and remote. You have sent me 2 boxes which are not big enough. I requested a bigger box but the same size one was sent again?!

This message was authored by: lettice · ‎06 Apr 2023

You can send the equipment back in your own packaging or tape the two boxes you have together.

All the information about returning equipment, using your own packaging and printing off your own labels is here;
https://www.sky.com/help/articles/return-tv-broadband-t2

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Discussion topic: Equipment return

Equipment return

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