Engineer

[Siddy666A]

When our engineer arriving?

[Daniel0210]

@Siddy666A 
I’m afraid you are talking to fellow customers on here, not Sky Customer Services.

He/she is likely to be delayed at a previous job - or because of driving conditions if you are in the storm area. 

[Ecosse]

To contact Sky for an update, go to this link: https://www.sky.com/help/home

Scroll to the very bottom of the page and now select the Need More Help dropdown, this will lead to a phone contact.

Ignore the automated messages, just wait for an advisor

Good luck.

[Daniel0210]

@Siddy666A 

Be aware the Customer Service advisors aren't likely to know anything regarding the delay of a particular engineer. If today is a no-show if you contact Sky tomorrow they may have an update.