@HarperFlete
It's unlikely the contact centre agents will know yet why there's a delay.
My son had Sky Q installed in December and his engineer was late but he then received a call saying they were delayed and trying to find another engineer which they did and he arrived about 40 mins later so don't give up hope just yet.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
