Dropping fro. Wifi.

[Mark0931]

My box keeps.dropping from the wifi.

[Addie15]

Hi there, Mark0931. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Trent+Duvall]

Obviously SKY have done some upgrade to the firmware in recent days as there seems to be plenty of posts regarding an increase in dropped connections. I hope some patch will be getting rolled out to remedy this issue that is affecting a lot of SKY Q users.

[Tom-W19]

Hi @Mark0931 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.