Dropped my sky Q box

[Jason202]

the box dropped off the tv unit and now when I want to record or delete programs it's saying I have a issue with the hard drive. 

[Chodley]

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@Jason202 wrote:

the box dropped off the tv unit and now when I want to record or delete programs it's saying I have a issue with the hard drive. 

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Use the hardware troubleshooter on the sky site to get a replacement

don't leave your viewing card in the old

box

[Daniel0210 · Accepted solution]

@Jason202 

That sounds pretty terminal. 

You will need to contact Sky to arrange a replacement as you're likely to be charged for damaging the original.