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Discussion topic: Download Issues

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This message was authored by: mirdragon

Download Issues

Why is there constant issues with sky and downloading content.

Just tried streaming From, yet HD versions constantly fails to download, while sd version works. 

I find this with other series as well where it reports download failed due to remote failure. 

Sometimes have to try multiple times to download, while other times it just works. 

Can't sky cope with on demand content and provide it properly. 

 

Zen Internet: G.Fast (330/50)|OpnSense + UniFi Cloud Gateway Ultra
Mobile: Apple 16 Pro Max 512GB|Samsung Tab S6
TV: LG OLED55C24LA|Freesat 4K|2xHDHR Quatro
AVR: Marantz NR1711
Streaming Devices: Xbox Series X|Apple 4K TV|Fire TV Cube|Shield TV Pro|Roku 3
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This message was authored by: Chodley

Re: Download Issues

Posted by a Superuser, not a Sky employee. Find out more

This isn't a general problem. I can download anything I've tried recently - UHD or whatever - with no issues. I think it's usually a wifi issue or sometimes they get a particular advert insertion service which plays up. If I recall correctly, using google or cloudflare's DNS (1.1.1.1 or 8.8.8.8) can help.

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This message was authored by: mirdragon

Re: Download Issues

i always get this from scifi and atlantic channels

 

its not wifi issue as don't use wifi and why would it work for one format and not the other format, this is definitely a sky issue

Zen Internet: G.Fast (330/50)|OpnSense + UniFi Cloud Gateway Ultra
Mobile: Apple 16 Pro Max 512GB|Samsung Tab S6
TV: LG OLED55C24LA|Freesat 4K|2xHDHR Quatro
AVR: Marantz NR1711
Streaming Devices: Xbox Series X|Apple 4K TV|Fire TV Cube|Shield TV Pro|Roku 3
Reply