Discussion topic: Downgrading to Freesat from SKY Q problem
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Message posted on 04 Jan 2024 09:35 PM
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Downgrading to Freesat from SKY Q problem
I have sadly decided not to renew Sky Q this year, as i wanted to save some money and was not watching Sky channels - I was hoping I can just plug the sat cables into my freesat enabled LG TV and watch the usual free channels. To my disappointment i found my dish was upgraded with new LNB to have SKY Q now I cannot go back to using freesat on my TV.
I feel the engineer or sky installation team should inform new customers about this, or just install the hybrid LNB by default. Now I will have to change the LNB to HD one or buy a Freesat 4K box which is not cheap- I will have to foot anywhere between £120-£200 to get this done.
What are my chances if I ask SKY to reinstall the old LNB?
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All Replies
Message posted on 04 Jan 2024 09:42 PM
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Re: Downgrading to Freesat from SKY Q problem
@nidash wrote:
I have sadly decided not to renew Sky Q this year, as i wanted to save some money and was not watching Sky channels - I was hoping I can just plug the sat cables into my freesat enabled LG TV and watch the usual free channels. To my disappointment i found my dish was upgraded with new LNB to have SKY Q now I cannot go back to using freesat on my TV.
I feel the engineer or sky installation team should inform new customers about this, or just install the hybrid LNB by default. Now I will have to change the LNB to HD one or buy a Freesat 4K box which is not cheap- I will have to foot anywhere between £120-£200 to get this done.
What are my chances if I ask SKY to reinstall the old LNB?
@nidash why not contact an independant installer to change the LNB back to a standard LNB hopefully that should be cheaper than a new box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 04 Jan 2024 09:45 PM
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Re: Downgrading to Freesat from SKY Q problem
Message posted on 04 Jan 2024 10:09 PM
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Re: Downgrading to Freesat from SKY Q problem
Yeah I think that's I would have to do, but slightly unhappy I was not told about it
Message posted on 05 Jan 2024 12:18 AM
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Re: Downgrading to Freesat from SKY Q problem
Think I'd buy the 4k box. Bit more expensive but better end result and delta in cost probably not THAT much. Still save money vs Sky sub within 3-6 months probably.
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