Downgraded package

[Kirsty179]

Hi 

I downgraded my package today but I am still in receipt of all the Chanel's, I have not had any confirmation and my billing does not appear to have changed. How long do these things usually take, I was on the phone an hour trying to sort this out this morning

thanks in advance 

[oldfella]

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@Kirsty179 wrote:

Hi 

I downgraded my package today but I am still in receipt of all the Chanel's, I have not had any confirmation and my billing does not appear to have changed. How long do these things usually take, I was on the phone an hour trying to sort this out this morning

thanks in advance 

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Hi @Kirsty179 

I suppose it could take up to 48 hours.

[Kirsty179]

Ah thanks I didn't know that