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Discussion topic: Downgrade

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This message was authored by: Sds2

Downgrade

How do I remove sky sports and sky cinema 

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This message was authored by: Angel_Aka

Re: Downgrade


@Sds2 wrote:

How do I remove sky sports and sky cinema 


Either online or on the MySky app, but it's often better to call Sky. You may be locked into a contract on either or both of them, in which case removing them may not be possible. 

This message was authored by: Daniel0210

Re: Downgrade

Posted by a Superuser, not a Sky employee. Find out more

@Sds2 
Cancel PART of your TV package:
You need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t affect another discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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