Discussion topic: Downgrade tv
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Message posted on 22 May 2026 11:40 AM
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Downgrade tv
Hi
I have tried to remove sky
Sky Cinema but cannot find how to do this online
any help would be great
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All Replies
Message posted on 22 May 2026 11:41 AM
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Re: Downgrade tv
@Margie12
To remove part of your TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.
You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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