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Discussion topic: Downgrade tv

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This message was authored by: Margie12

Downgrade tv

Hi 

I have tried to remove sky 

Sky Cinema  but cannot find how to do this online 

any help would be great 

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This message was authored by: Daniel0210

Re: Downgrade tv

Posted by a Superuser, not a Sky employee. Find out more

@Margie12 
To remove part of your TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


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Sky customer since 2001
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