0

Discussion topic: Downgrade subscription

Reply
Avatar for Chris1992
Level 0 icon
What's this?
This message was authored by: Chris1992

Message posted on ‎20 Oct 2024 10:07 PM

Downgrade subscription

How do I downgrade my subscription. I'm feeling cheated badly 

Report post
Post 1 of 3
281 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎20 Oct 2024 10:27 PM

Re: Downgrade subscription

Posted by a Superuser, not a Sky employee. Find out more

@Chris1992 

You will have to do this tomorrow now as there are a few ways to contact Sky about this including using a messaging service as you can see via the Contact Us button under Downgrade here:

 

https://www.sky.com/help/articles/change-your-package-2

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
273 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎21 Oct 2024 07:07 AM

Re: Downgrade subscription

Posted by a Superuser, not a Sky employee. Find out more
@Chris1992 wrote:

How do I downgrade my subscription. 

@Chris1992 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 3 of 3
236 Views
0 Likes
Reply
Reply