18 Apr 2023 02:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@Parsen wrote:
@nigea99 so anything Amazon Prime via the TV app should output Atmos even thought not UHD?
Sorry I was mis-remembering
I have just checked Carnival Row on my HD TV with an Atmos capable Firestick & it is only giving DD+ 5.1 not Atmos
I have noticed some content with Atmos without it being UHD via a streaming service but I can;t remember what off the top of my head - most are like SKY and only deliver Atmos with UHD versions
I will see if I can remember what streaming content I noticed had Atmos without being UHD but it might take me a little
BTW Atmos can be delivered with just HD - I have quite a few ordinary Blu-rays (e.g. Game of Thrones S5 on) but it isn't usual on Streaming etc
18 Apr 2023 03:05 PM
Posted by a Superuser, not a Sky employee. Find out moreI have remembered where I have seen Atmos on a HD stream - it was on Disney +
I have just checked - I get Atmos via SKY Q main box via the Disney + app even if I reduce the resolution to HD .
I also get it on my Firestick attached to my HD TV in the bedroom - however the SKY Mini Disney + app doesn't seem to pass out Atmos only DD+ 5.1
BTW I was using Lightyear for this test
18 Apr 2023 03:09 PM
I really appreciate your help . I will test out 'Lightyear' on Disney + and report back
18 Apr 2023 04:54 PM
Just tested Lightyear via Disney Plus and still only getting DD+5.1.
I've ordered two new HDMI 2.1 cables just to rule that out. Can't think what else it could be.
18 Apr 2023 05:03 PM - last edited: 18 Apr 2023 05:04 PM
Posted by a Superuser, not a Sky employee. Find out more
@Parsen wrote:
Just tested Lightyear via Disney Plus and still only getting DD+5.1.
I've ordered two new HDMI 2.1 cables just to rule that out. Can't think what else it could be.
Just a thought - what SKY Q box do you have ?
Home - Settings - System Info - Hardware Version
BTW assuming your existing cables are full HDMI 2.0 then they should not be the problem
18 Apr 2023 07:54 PM
Hardware version is 32B206
18 Apr 2023 07:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@Parsen wrote:
Hardware version is 32B206
Many thanks.
Not the box then, as that is a latest V3 box .
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion