Dolby Atmos sound breaks

[Spammo]

During live sport events shown on Sky HDR channels, Dolby Atmos will be lost intrnittently and the sound will revert to normal and then return to Atmos shortly after. I am a Sky Q user. 

I am aware that there have been previous posts of this happening when the adverts are playing but my issue is during the actual event/programme itself. 

This has only been an issue in the last month or so and previously the issue did not exist other than during adverts.

Any ideas / thoughts?

[arcadeavenger]

Hi @Spammo, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.