@Richard308 wrote:
My Disney+ always buffers and sometimes just kicks me out of the app on my SkyQ box. This is the only app that this happens with. Does anyone have any suggestions to fix?
The only tools really available with this sort of app issue on Q are:
- Power cycle - turn off at the mains for at least 10 minutes - both Q and your router/hub
- App refresh:
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.
Refresh Apps can take up to 24 hrs to complete .
Report to Sky if problem continues after trying all of the above.
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LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
