Disney+

[ChrisyM]

I cannot sign into Disney+ on either Sky nor my phone and tablet, I still have an active subscription linked to my Sky account so there's no reason why I can't use Disney+. Has something changed regarding Disney and Sky recently??? My kids are missing out!

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[ChrisyM]

Hi Lisa thanks for your reply, since making this thread, I have regained access to my Disney+ account and I can view content again. Disney stated my subscription was inactive until I proved them wrong by showing confirmation my Disney account was created via Sky. All good now. 🙂

[Addie15]

Hi there! Happy to hear that. We will close this invite then, and if there is anything else in the future you need help with, do not hesitate to reach out. Thanks.