Disney plus stuck in endless cycle

[MichaelN]

My Disney account has been stuck in 'Starting soon' for nearly 2 weeks now. 
Sky support seem unable to help.

cannot upgrade as it is not registering.

anyone offer help?

[Sky_Gee]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

[MikeN2]

Good start !

get message to say I'm not alllowed access to private discussion