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Discussion topic: Can't log into Disney+

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This message was authored by: JonnyBoyCompass

Can't log into Disney+

I have taken up Sky offer for Disney +. I have had Disney + previously but don't have it any longer. When attempting to log it through the app, it brings up a QR code. When using the QR code through my, it bring up the loggin page, but states I have no active subscription and to access Disney + I need to pay. How do I link my Sky to my Disney +? I am using the same email address. 

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This message was authored by: Sky_Gee

Re: Can't log into Disney+

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

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