Disney plus sky q

[Michaelchisholm]

I pay for Disney plus but now can get in to watch it, what's my next steps, did reset and reboot as well as rebooting again been going on days now box also keeps going to green light then after 10 mins box stays on with green light tv goes to blank sky page 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
 

[Michaelchisholm]

Many thanks for reply, I called sky today and I need a engineer and one will come next wed thanks for getting back to me