Disney plus screen going black

[Jacquelin]

Noticed as I was watching Dardevil on disney via my sky q box the screen went black twice!!! Notice this issue is happening again, did we get a resolution as to what is causing this?? It not only went black once but twice and this is really annoying 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147