1

This discussion topic has been answered Discussion topic: Disney plus programs won't play on sky q mini box

Reply
This message was authored by: JoJo9987

Disney plus programs won't play on sky q mini box

I have a main q box  and 2 mini boxes. One of the mini boxes won't play anything on Disney plus. Disney plus opens and loads, I can see all the available shows, but when I press play the screen goes dark and a wheel in the middle of the page just spins.. Nothing happens. Other apps, Netflix etc all work OK. Other boxes all work OK. I have updated the software on all boxes, disconnected and reconnected everything. Refreshed the apps.. 

 

What else can I do? 


Best Answers
This message was authored by: Addie15 Answer

Re: Disney plus programs won't play on sky q mini box

Hi there, JoJo9987.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Addie15 Answer

Re: Disney plus programs won't play on sky q mini box

Hi there, JoJo9987.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

Did this answer not help you?

Reply