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Discussion topic: Disney plus not working

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This message was authored by: Alc2

Disney plus not working

My Sky account shows Disney+ is activated, but when I scan the activation QR code it takes me to a Disney+ page saying ‘Subscription required’. Please refresh or resend my Disney+ entitlement.”

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This message was authored by: MightyQuinn

Re: Disney plus not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Alc2   Please see Welcome below for information about this public community forum. Unfortunately we cannot refresh anything.

This message was authored by: Andsnooze

Re: Disney plus not working

We're having the same problem. I wonder if there is an issue with Disney+ not recognising the subscription is managed via Sky (or if Sky haven't paid the bill lol). 

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This message was authored by: Alc2

Re: Disney plus not working

Advised by Sky to pay Disney subscription and that it would be refunded 🤔

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