Disney plus error 83

[Gillian1976]

Just got Disney plus

Spent 2 hours on chat to resolve error 83 message with no luck. 

I've done everything on the tips to resolve with no luck. 

Works on phone and jvc tv upstairs but not on Oled LG TV. 

I've updated software

Updated apps

Turned off hub

Nothing works

[caesarome]

@Gillian1976 

Some help on this error can be found here:

https://helpforum.sky.com/t5/Sky-TV/Error-Codes-on-Sky-Q-and-Glass/ba-p/4017045

[Gillian1976]

This works for error 83

Go.to sky highlight settings 

Press 0 0 1

Then go down to refresh

Sky will reset apps and refresh 

Then reset controller

Log back into Disney

And it works.