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Discussion topic: Disney plus error 83

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This message was authored by Gillian1976 This message was authored by: Gillian1976

Disney plus error 83

Just got Disney plus

Spent 2 hours on chat to resolve error 83 message with no luck. 

I've done everything on the tips to resolve with no luck. 

Works on phone and jvc tv upstairs but not on Oled LG TV. 

I've updated software

Updated apps

Turned off hub

Nothing works

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This message was authored by caesarome This message was authored by: caesarome

Re: Disney plus error 83

Posted by a Superuser, not a Sky employee. Find out more

@Gillian1976 

Some help on this error can be found here:

https://helpforum.sky.com/t5/Sky-TV/Error-Codes-on-Sky-Q-and-Glass/ba-p/4017045

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Gillian1976
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This message was authored by Gillian1976 This message was authored by: Gillian1976

Re: Disney plus error 83

This works for error 83

Go.to sky highlight settings 

Press 0 0 1

Then go down to refresh

Sky will reset apps and refresh 

Then reset controller

Log back into Disney

And it works. 

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