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This message was authored by: ChrisH2206

Disney plus ‘Free’

Trying to sign up for Disney plus (already have a subscription direct) but Sky are trying to get me to sign up for £4 per month it should be free with a refund on my current direct subscription. Anyone had similar experience?


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This message was authored by: Me134 Answer

Re: Disney plus ‘Free’


@ChrisH2206 wrote:

Trying to sign up for Disney plus (already have a subscription direct) but Sky are trying to get me to sign up for £4 per month it should be free with a refund on my current direct subscription. Anyone had similar experience?


That sounds like the standard ad free (which I'm on), it moves you on to the same tier with Sky at £4 but you can downgrade to the free  supported by ads tier. It will only change at the end of the paid month though, not immediately.

 

If you were paying monthly directly with Disney you won't be getting a refund from them though, it merely pauses the subscription. If you leave Sky it will then resume at the same point as you left.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi

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This message was authored by: xenon81

Re: Disney plus ‘Free’

Is your current Disney+ subscription the £9.99 Standard plan? If so when you transfer to Sky it will move over to the same plan at the discounted price of £4. You can then downgrade to the £0 Standard with Ads option if you like.

This message was authored by: Me134 Answer

Re: Disney plus ‘Free’


@ChrisH2206 wrote:

Trying to sign up for Disney plus (already have a subscription direct) but Sky are trying to get me to sign up for £4 per month it should be free with a refund on my current direct subscription. Anyone had similar experience?


That sounds like the standard ad free (which I'm on), it moves you on to the same tier with Sky at £4 but you can downgrade to the free  supported by ads tier. It will only change at the end of the paid month though, not immediately.

 

If you were paying monthly directly with Disney you won't be getting a refund from them though, it merely pauses the subscription. If you leave Sky it will then resume at the same point as you left.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi

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