Disney + login issues

[DenisJones13]

I have activated Disney +, but on the main Sky Q box when I go to the login option on the app it takes me to a page to select a subscription option. The baffling thing is that the app on my mini box works fine! Any ideas?

[LJB-C]

Hi there @DenisJones13 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141