Disney+ is Now Included in Most TV Packages!

[Doc5907]

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@Ray+P wrote:

@xenon81 , thanks! I can live with one ad at the start.

So for paying another £9/month for UHD / Atmos / HDR is something to chew over. Air Force One was only available in HD / 5.1 anyway.

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@Ray+P 

Watched three episodes of The Mandalorian and each had a short ad break and the beginning of each and no more throughout. Kind of pointless to take out the Disney + standard but, like you, considering the premium option.

[KevNewMedia]

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@JimTheDon wrote:

 I have tried to get Disney plus on Sky Q numerous times and I always get this message - Thanks for your patience. We're experiencing high demand right now and will be up and running as quickly as possible. Please come back and try again shortly. MYSKY_2306.   
I have tried over numerous days at different times but it's still the same?

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Hi @JimTheDon 

Welcome to the Sky Community.

Can you try signing up with the My Sky App on your iPhone/Android device, please, to see if you can sign up? If you have a problem, can you tell us what happened and provide a screenshot?

[RedRose71]

I am having an issue. With Disney + I've  done the software update but when I go to my app on my mini box it's asking me to login or scan the QR code neither works.  I can only watch it on my main Q box, it's very frustrating! I'm only being shown 'featured' which is limited. 

[Me134]

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@Chodley wrote:

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@DeanM21 wrote:

Sorry wrote very quickly. I have not gone through the payment process to link to my current disney plus subscription which is standard without ads. At the moment sky is only giving me an option to pay £4 for standard without ads but I am happy to change this to standard with ads which should cost me £0.

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Probably need to manually downgrade either before or after doing the transition to Sky payments.

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If they downgrade before the switch do they have to wait for the next Disney billing cycle or will it carry over as a Standard without Ads sub?

[JimTheDon]

I can't find anywhere on the mysky app where I can sign up for Disney?

[MightyQuinn]

Hi @JimTheDon   It is under Your Products, Disney+.

[Decies]

Right this is a COMPLETE Farce . Being trying to upgrade the Disney with adds to Disney premium . I cancelled my premium and getting a refund from Apple . So tried numouras times to pay online via sky to upgrade to premium . None of them work . Just off the phone to sky , apparently there's a KNOWN ISSUE and it can't be done and to wait 24 hours !! Honestly if I knew it was going to be like this I wouldn't have linked sky to Disney . 

[Decies]

Refund from Disney obviously. 

[wayne2467]

Hi got the free Disney with ads yesterday on the main sky q box. Does anyone know how to get it on the mini boxes as when I scan at code it asks me to restart old subscription- thanks 

[Daniel0210]

@wayne2467 

I have moved your post into the (Sky Q) current thread discussing the launch of the Disney+ app and any teething problems.

[DaveDrizen]

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@RedRose71 wrote:

I am having an issue. With Disney + I've  done the software update but when I go to my app on my mini box it's asking me to login or scan the QR code neither works.  I can only watch it on my main Q box, it's very frustrating! I'm only being shown 'featured' which is limited. 

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When you say nothing h works what are you seeing on screen when you try it?

[Veteran67]

Tried loading, all good till asked for Disney plus password which I didn't have. Clicked on 'trouble logging in" and was sent a 6 number code via email to enter with remote. However nowt happens!

[CB62]

Tried to active on Sky Q, goes to loading screen and then stays on blue screen. If I go to upgrade Paramount that works and shows me tiers. I used ti have Disney through sky about a year ago but now have it direct from sky. Want to link this account and upgrade to premium, but are unable to. Logged into disney online with sky id and old password and the account asks to be restarted, does this account have to be deleted and them disney can be reactivated on sky?

[JimTheDon]

Hi, when I go into the products section on my Sky there is no mention of Disney?

[wayne2467]

Sky box says I have Disney with adds for no cost but when I go to log in it takes me to the restart subscription- so I'm thinking Disney will then charge me as before- will that be the case? Thanks