Disney+ and Paramount + Apps throwing errors

[SARAHGRIFF]

I have Sky Q. Loaded Paramount+, but I get error code 3304, Netflix I get "There is an issue with your stream device" and on Disney + I get "Sorry something went wrong, please try again later".  This started this evening.  Please advise? 

[Lisa-P1987]

Hi there @SARAHGRIFF as its so many apps and not just 1, I'd suggest an app refresh. 

https://www.sky.com/help/expert/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-tv-apps/fixing-other-tv-a...

If you have a look at this article ^ the end step which is restart, scroll to the bottom and follow the instructions for App Refresh. 🙂

[Lisa-P1987]

Hi there @SARAHGRIFF , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.