Discovery +

[TvMan2023]

I wanted to watch D+ last night but I had to pay. having check my account I can see that I cancelled D+ this year. I think there's some confussion here as I think there are different levels of D+. I paid to watvh the French Open Tennis Championships which is covered by D+ does anyone how many subscriptions there are for D+?

[TimmyBGood]

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@TvMan2023 wrote:

 does anyone how many subscriptions there are for D+?

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The Discovery+ website says:

The offering through Sky may differ.

https://www.sky.com/help/articles/discovery-plus 

[oldfella · Accepted solution]

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@TvMan2023 wrote:

I wanted to watch D+ last night but I had to pay. having check my account I can see that I cancelled D+ this year. I think there's some confussion here as I think there are different levels of D+. I paid to watvh the French Open Tennis Championships which is covered by D+ does anyone how many subscriptions there are for D+?

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Hi @TvMan2023 

If you have Sky then Discovery plus standard is available on Sky Q free of charge.

If you also subscribe through your Sky package for TNT Sports then the Sky Discovery plus is automatically upgraded to premium.

see link

https://www.sky.com/help/articles/discovery-plus?DCMP=tva-skycom:ec_discovery_plus

[TvMan2023]

I  need to contact Sky Glass  by email. Can't get through on the phone as there's such a wait. Is there an email address that I can use to air my issue?

Thanks 

[MightyQuinn]

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@TvMan2023 wrote:

I  need to contact Sky Glass  by email. Can't get through on the phone as there's such a wait. Is there an email address that I can use to air my issue?

Thanks 

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Hi @TvMan2023   There is no email address for Sky. Imagine receiving hundred of thousands of emails a day! That's impossible.

How to make a Sky complaint | Sky Help | Sky.com

[oldfella]

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@TvMan2023 wrote:

I  need to contact Sky Glass  by email. Can't get through on the phone as there's such a wait. Is there an email address that I can use to air my issue?

Thanks 

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Do you have Sky Glass or Q @TvMan2023 

If you have Glass you are in the wrong forum.

Please confirm and I will move this thread to Sky Glass.

[TvMan2023]

Hello and thanks for the quick reply. After a lengthy conversation I discovered that I hadn't linked BT account to Discovery + and I have TNT so that was good and it was the same with Sky I hadn't linked Sky to Discovery +

So all is now well

 😀

[peterj1968]

I'm having the same problem they say my sky account is no linked but it is, but everything I try to watch it says I have to upgrade!!!! I don't know why it is sooooooo complicated!

[CA141]

I have just tried to watch D+ and its saying I need to subscribe and pay but was always under the impression the D+ was free with SKY Q customers.

Not sure why they are dropping D+ now to a subscription?