This discussion topic has been answered Discussion topic: Discovery +
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Message posted on 11 Nov 2023 05:24 PM
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I wanted to watch D+ last night but I had to pay. having check my account I can see that I cancelled D+ this year. I think there's some confussion here as I think there are different levels of D+. I paid to watvh the French Open Tennis Championships which is covered by D+ does anyone how many subscriptions there are for D+?
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Message posted on 11 Nov 2023 05:56 PM
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@TvMan2023 wrote:
I wanted to watch D+ last night but I had to pay. having check my account I can see that I cancelled D+ this year. I think there's some confussion here as I think there are different levels of D+. I paid to watvh the French Open Tennis Championships which is covered by D+ does anyone how many subscriptions there are for D+?
Hi @TvMan2023
If you have Sky then Discovery plus standard is available on Sky Q free of charge.
If you also subscribe through your Sky package for TNT Sports then the Sky Discovery plus is automatically upgraded to premium.
see link
https://www.sky.com/help/articles/discovery-plus?DCMP=tva-skycom:ec_discovery_plus
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Message posted on 11 Nov 2023 05:37 PM - last edited: 11 Nov 2023 05:39 PM
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Re: Discovery +
@TvMan2023 wrote:
does anyone how many subscriptions there are for D+?
The Discovery+ website says:
The offering through Sky may differ.
https://www.sky.com/help/articles/discovery-plus
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 11 Nov 2023 05:56 PM
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@TvMan2023 wrote:
I wanted to watch D+ last night but I had to pay. having check my account I can see that I cancelled D+ this year. I think there's some confussion here as I think there are different levels of D+. I paid to watvh the French Open Tennis Championships which is covered by D+ does anyone how many subscriptions there are for D+?
Hi @TvMan2023
If you have Sky then Discovery plus standard is available on Sky Q free of charge.
If you also subscribe through your Sky package for TNT Sports then the Sky Discovery plus is automatically upgraded to premium.
see link
https://www.sky.com/help/articles/discovery-plus?DCMP=tva-skycom:ec_discovery_plus
Message posted on 11 Nov 2023 08:41 PM
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Re: Discovery +
I need to contact Sky Glass by email. Can't get through on the phone as there's such a wait. Is there an email address that I can use to air my issue?
Thanks
Message posted on 11 Nov 2023 08:49 PM - last edited: 11 Nov 2023 08:51 PM
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Re: Discovery +
@TvMan2023 wrote:I need to contact Sky Glass by email. Can't get through on the phone as there's such a wait. Is there an email address that I can use to air my issue?
Thanks
Hi @TvMan2023 There is no email address for Sky. Imagine receiving hundred of thousands of emails a day! That's impossible.
Message posted on 11 Nov 2023 09:27 PM
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Re: Discovery +
@TvMan2023 wrote:
I need to contact Sky Glass by email. Can't get through on the phone as there's such a wait. Is there an email address that I can use to air my issue?
Thanks
Do you have Sky Glass or Q @TvMan2023
If you have Glass you are in the wrong forum.
Please confirm and I will move this thread to Sky Glass.
Message posted on 13 Nov 2023 05:00 PM
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Re: Discovery +
Hello and thanks for the quick reply. After a lengthy conversation I discovered that I hadn't linked BT account to Discovery + and I have TNT so that was good and it was the same with Sky I hadn't linked Sky to Discovery +
So all is now well
😀
Message posted on 20 Nov 2023 08:34 PM
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Re: Discovery + saying I have to upgrade
I'm having the same problem they say my sky account is no linked but it is, but everything I try to watch it says I have to upgrade!!!! I don't know why it is sooooooo complicated!
Message posted on 20 May 2024 11:20 AM
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Re: Discovery +
I have just tried to watch D+ and its saying I need to subscribe and pay but was always under the impression the D+ was free with SKY Q customers.
Not sure why they are dropping D+ now to a subscription?
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