22 Jul 2023 04:07 PM - last edited: 22 Jul 2023 04:09 PM
Why do my Q box (es) not save my discovery plus code ?
It is so annoying - having to keep logging on to Sky.com to get another code number to input
23 Jul 2023 09:49 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
23 Jul 2023 04:15 PM
Received your private chat invite - but when I tried to respond - I got a message telling me that YOU had not enabled something or other...
23 Jul 2023 04:26 PM
Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:Received your private chat invite - but when I tried to respond - I got a message telling me that YOU had not enabled something or other...
I've escalated it again for you
23 Jul 2023 04:49 PM
I have the same issue
24 Jul 2023 09:25 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to stevei.
26 Jul 2023 09:30 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
26 Jul 2023 09:48 AM
Posted by a Sky employeeUpdate-We are closing this session now after not receiving further response within 48 hours. if you still need help, please let us know so we can re-escalate this for you. Thanks.
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