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Discussion topic: Discovery plus Stopped working

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This message was authored by Rigby This message was authored by: Rigby

Discovery plus Stopped working

Hello, took me a few months to get Discivery plus working from my Sky account. It has working for about 6 months and now is saying I have to upgrade to watch. So it has unlinked my sky account? Where do I start or do I have to go through the months of back and forward with sky again?

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This message was authored by oldfella This message was authored by: oldfella

Re: Discovery plus Stopped working

Posted by a Superuser, not a Sky employee. Find out more

@Rigby wrote:

Hello, took me a few months to get Discivery plus working from my Sky account. It has working for about 6 months and now is saying I have to upgrade to watch. So it has unlinked my sky account? Where do I start or do I have to go through the months of back and forward with sky again?


Hi @Rigby 

Periodically it does seem that Discovery plus logs one out and it is necessary to go through  the sign in procedure to activate discovery plus on their website.

Rigby
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This message was authored by Rigby This message was authored by: Rigby

Re: Discovery plus Stopped working

Says I am activated already and go to app, which then says I can't watch anything..... any ideas?

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This message was authored by oldfella This message was authored by: oldfella

Re: Discovery plus Stopped working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rigby 

You need to select Sign in when you open the App.

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