Discovery Plus app on SKY Q - Buffering

[Limpit86]

Hi

I receive what was BT Sport (now TNT?) Through my BT subscription. I have just activated it via Discovery plus. On the actual Discovery App on my main TV, the picture is fine 

When I watch it via the Disc Plus app on SKY Q, it stutters more or less every two seconds, before completely freezing.

Has anyone else had this issue or know a way around it? Two of my TVs are a few years old so I can't download the Disc Plus App on them so am relying on the app via Sky. 

[Quoman7 · Accepted solution]

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@Limpit86 wrote:

Hi

I receive what was BT Sport (now TNT?) Through my BT subscription. I have just activated it via Discovery plus. On the actual Discovery App on my main TV, the picture is fine 

When I watch it via the Disc Plus app on SKY Q, it stutters more or less every two seconds, before completely freezing.

Has anyone else had this issue or know a way around it? Two of my TVs are a few years old so I can't download the Disc Plus App on them so am relying on the app via Sky. 

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Hi @Limpit86 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

[Limpit86]

Thank you, that seems to have done the trick. 

Must say the picture quality is better than expected. 

[Ian01234]

Yes mine does the same for about 5 mins then it's ok after that