Discover plus

[slew]

I have been throught the process of creating an account, when I try to watch anything I get a message saying Upgrade to watch,  with 2 choices, Retry or Back, Retry does nothing and back just goes back to previous screen, I can't seem to do anything else, help please

[Mr+Flibbles+86]

Hi there @slew, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @slew . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks